The second-hand marketplace Users Express Anger Regarding Sizing Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change to its shipping options following member complaints.
